Contacts

Getting your deck reviewed

Reviews happen in our Telegram bot — @FounderScore_bot. Open it, send your deck as PDF, PPTX or TXT up to 20 MB, and the quick diagnostic, with no payment, arrives in the same chat. A deep review (₽1,500) and custom requests are arranged via @hi_support_team.

Questions, problems, a human

For everything else — a point in the review you do not understand, a file that would not process, a review that looks off for your project — write to us on Telegram: @hi_support_team. We look at these by hand.

These are the most common reasons people write:

• The review is taking a long time. Decks are processed one at a time; at peak hours the queue can be longer — the bot sends the result as soon as it is ready.
• The file could not be processed — most often the deck has no extractable text, only images.
• You do not understand what a point in the review means.
• You have a deadline — a demo day, a committee, an outreach window. Say when: it helps us prioritise.

Deleting your data

We keep your materials until you ask us to delete them. To delete, send the /delete command to the bot and confirm with /delete_confirm — that is enough, no forms and no document checks.

We delete the deck file, the extracted text and the review itself. We cannot restore a review after deletion, so save anything you need beforehand.

More about data handling in the privacy policy.

Expert review

The automated review is a fast first pass over the deck as a document. Sometimes you need something else: a person who reads the deck end to end, asks questions about the project and works through it with you.

We arrange that format case by case: first we look at what the task actually is, and only then name scope and timing. Describe your project, your stage and what you want to walk away with.

When we reply

We reply on business days. Messages sent in the evening, at weekends or on public holidays go into the queue on the next business day.

The service has no phone line: we do not collect phone numbers and do not advise by phone. All correspondence stays in Telegram, so both sides keep a record of the conversation.